TeleAlarm |
Switch Alarm Management Software
This module tracks all activity on your telephone system for user-defined occurrences of toll fraud, trunk inactivity and emergency numbers (i.e. 911 calls), switch maintenance and fault codes. The system can remotely poll multiple locations and multiple devices (inc. telephone systems, voice mail, alarm systems). Users may program alarm conditions to notify via pager, e-mail, network broadcast messages and audible sounds.Highlights
WATCHDOG YOUR SYSTEM TeleALARM ensures continuous communication with our customers by monitoring your telephone system 24 hours a day, 7 days a week for improper usage or equipment failures
BE ALERTED TO EMERGENCY CALLS
TeleALARM will flag any calls to emergency services (i.e. 911) and alert the defined devices including pager, mutlimedia, email, screen, printer etc..
DEFINE AND CUSTOMIZE ANY ALARMS
TeleALARM provides you with a user-friendly interface for developing alarm conditions. You may set thresholds and specific date/time ranges for specific alarms.
MONITOR ANY HARDWARE DEVICE
TeleALARM will capture any data stream submitted via serial link, SNMP or file. The sophisticated internal parser will identify conditions that match alarm definitions (including: switch initialization, switch inactivity, trunk/station card failures, voice mail failure, diagnostic alarms and any other critical error alarms.
MONITOR ANY USAGE ALARMS
TeleALARM may be tailored to track activity or inactivity of specific devices. Many telecom managers are concerned about the functionality of their network. TeleALARM will alert you to trunk inactivity or excess usage. Calls to international destinations may be flagged and summarized for any time window. Excessive internet usage may be thwarted by alerting management personnel.
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