Avaya / Nortel Compliant Solutions

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RSI Avaya Ecosystem

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RSI Avaya and Heritage Nortel Skit

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Resource Software International Ltd. (RSI) - Visit the corporate website of Resource Software International Ltd. (RSI) which offers communication management solutions for every enterprise and every manufacturer. Our applications are uniquely tailored for various switch manufacturers including Nortel, Avaya, Cisco, Siemens, NEC, Asterisk, Alcatel-Lucent and many more.

Cloud Call Accounting (at www.hostedcallaccounting.com)- is a fully managed Software as a Service (SaaS) alternative to purchasing hardware and software and expending internal resources. Resource Software International Ltd. (RSI) offers complete outsourcing services for remote polling, authorization code billing, charge-back, network planning, traffic analysis, carrier/service comparisons, SIP / IP PBX reporting, voice mail, call center, auto attendant and more. Many organizations have high overhead costs, staff turnovers and little time for in-house software. These businesses often require accurate telemanagement information to allocate costs and track activity. With our remote secured hosting option you select the variety of billing, traffic, exception and diagnostic management reports your organization needs. RSI takes full control of data collection, processing and regular delivery of reports. Our specialists can assist you with the planning and management of your telecommunications network. RSI hosts and manages the entire process on your behalf and you may log in to view the results from anywhere, anytime!

Avaya Unified Communications - Avaya Unified Communications solutions simplify and streamline the proliferation of technologies that businesses deal with every day. We help eliminate phone tag and other inefficiencies to make organizations more productive and responsive.

Call Accounting Mate - Low cost, do-it-yourself, self-installable shareware call accounting software for small business.

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Did You Know?

RSI pioneered
forced/verified account codes, toll restriction, 911 emergency notification, call routing and text messaging using tools CTI Pack and enhanced call accounting, voice mail usage statistics, CCR tree analysis and hunt group reporting using BCM Reporting on Nortel BCM and later implemented similar onsite notification features on Avaya IP Office

Call Accounting for BCM 50, BCM 200, 400, 1000 and more.